Event Agenda

Presentations Letters Email Agenda

Sunday, Apr 21, 2019 - 5th Generation of Smart Government and Smart City

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
The Future is Already Envisioned - the 4th Industrial Revolution and the 5th Generations of Technology 
  • The 5th Generations of Telecom 
  • The 5th Generations of Smart Government 
  • The 5th Generations of Smart City 
  • The 5th Generations of Smart Services 
  • Strengthening Integration Between Planning, Policy and Operation 
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
5th Generations of Telecom -a Data Driven Future Intelligent Connectivity 
  • How the Combination of 5G. Big Data and IoT. is Set to Change Everything  
  • Big Data Management vs. Smart Data
  • Data Rich, But Results Poor - Turning knowledge into Cash – How
  • Data Governance and Data Stewardship to Empower a Smart City 
  • Security, Governance, Risk and Compliance (GRC) Strategies
01:30 PM
Lunch and End of Day 1

Monday, Apr 22, 2019 - 5th Generations Organizational Transformation Strategy and Governance

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
5th Generations Organizational Transformation Strategy and Governance    
  • What is Organizational Transformation?
  • Organizational Transformation Strategy 
  • Organizational Business Process Transformation Framework?
  • Organizational Transformation Governance and Standards   
Organizational Digital Transformation Strategies Towards 5th Generations  
  • Blockchain 
  • Artificial Intelligence 
  • IoT-Internet of Things
  • Future of the Robotics : How Will Service and Humanoid Robots Shape our Lives?
11:00 AM
Coffee Break and Networking
11:30 AM
Best Practices : Organizational Transformation Strategy and Governance
12:15 PM
Organizational Human Resources Transformation Strategy Towards the 5th Generation Organization   
  • Preparing for Jobs that Don't Yet Exist
  • Required Knowledge For the Next Generation  
  • Future Jobs Under the Block Chain, Artificial Intelligence and IoT 
12:45 PM
How to Best Leverage Social Media in Government’s Organizations Beyond "Corporate Communications"
01:30 PM
Lunch and End of Day 2

Tuesday, Apr 23, 2019 - 5th Generation of Smart Government and Smart Cities Digital Self Services

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Customer Happiness Strategies in the Era of Artificial Intelligence, IoT-Internet of Things and Blockchain 
  • Re-Engineering the Customer Happiness Strategies    
  • Raising the Organizational Digital Capabilities to Pursue Innovation
  • Raising the Nations Digital Capabilities to Pursue Innovation
  • Next Generation of Customer Happiness 
  • How to Measure Effectiveness of Customer Happiness 
  • Smart Services Innovation, Quality, Standards
  • Customer Happiness Data and Analytics 
10:00 AM
5th Generation of Smart Government and Smart Cities Digital Self Services
Citizen Approach:
  • The Role of the Authorities in Developing the eCitizens 
  • Total People Involvement (TPI) to Create a Knowledge Based Nation and Economy   
  • Services Mobility, Seamless and Easy to use    
  • Integrating Governments Services Around Citizen  
  • Innovation and Creativity 
  • Customer Happiness Data and Analytics   
Business Approach: 
  • Integrating Government Services Around Business Needs 
  • Services Management Governance and Competitiveness  
  • Secure, Reliable and Relevant 
  • Data and Analytics
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Best Practices : Smart Government and Smart Cities Services
01:30 PM
Lunch and End of Day 3

Wednesday, Apr 24, 2019 - 5th Generation of Smart Technology and Solutions

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
5th Generation of Smart Government and Smart City Technology and Solutions
10:00 AM
5th Generation’s Smart Government and Smart City Cyber Security
  • National Strategic Framework for Cyber Security   
  • Security Challenges and Solutions
  • Organization, City and Country IoT Security Challenges and Solutions  
  • Building the Next Generation of Safe Smart Government and Smart City 
11:00 AM
Coffee Break and Networking
11:30 AM
Smart Government and Smart Cities Existent legacy Systems Integration Challenges 
  • Integrating IoT Technologies in Smart Government and Smart Cities Existent Systems
  • Integrating Blockchain Technologies in Smart Government and Smart Cities Existent Systems
  • Integrating Artificial Intelligence Technologies in Smart Government and Smart Cities Existent Systems
12:30 PM
TBA
01:30 PM
Lunch and End of Day 4

Thursday, Apr 25, 2019 - GCC e-Commerce in the Era of Smart Government and Smart City

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Global Online Shopping Portals Effect on GCC Retail Industry and National Economy
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Excellence Awards Keynote: Transforming Provinces’ and Urban Neighborhood  
  • Ministers and Governors Responsibilities    
  • Transforming to Knowledge Based Cities   
  • Empowering Urban Neighborhood Economically and Technologically
  • Public Participation and Empowering the Urban Neighborhood Portals as A Tool for Public Participation 
01:30 PM
Announcing the Winners of the 25th Middle East Smart Government and Smart Cities Excellence Awards
01:45 PM
Photography and Media Meeting
02:00 PM
Lunch, End of Awards Ceremony and the Conference

Sunday, Apr 21, 2019 - 5th Generation of Smart Government and Smart City

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
The Future is Already Envisioned - the 4th Industrial Revolution and the 5th Generations of Technology 
  • The 5th Generations of Telecom 
  • The 5th Generations of Smart Government 
  • The 5th Generations of Smart City 
  • The 5th Generations of Smart Services 
  • Strengthening Integration Between Planning, Policy and Operation 
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
5th Generations of Telecom -a Data Driven Future Intelligent Connectivity 
  • How the Combination of 5G. Big Data and IoT. is Set to Change Everything  
  • Big Data Management vs. Smart Data
  • Data Rich, But Results Poor - Turning knowledge into Cash – How
  • Data Governance and Data Stewardship to Empower a Smart City 
  • Security, Governance, Risk and Compliance (GRC) Strategies
01:30 PM
Lunch and End of Day 1

Monday, Apr 22, 2019 - 5th Generations Organizational Transformation Strategy and Governance

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
5th Generations Organizational Transformation Strategy and Governance    
  • What is Organizational Transformation?
  • Organizational Transformation Strategy 
  • Organizational Business Process Transformation Framework?
  • Organizational Transformation Governance and Standards   
Organizational Digital Transformation Strategies Towards 5th Generations  
  • Blockchain 
  • Artificial Intelligence 
  • IoT-Internet of Things
  • Future of the Robotics : How Will Service and Humanoid Robots Shape our Lives?
11:00 AM
Coffee Break and Networking
11:30 AM
Best Practices : Organizational Transformation Strategy and Governance
12:15 PM
Organizational Human Resources Transformation Strategy Towards the 5th Generation Organization   
  • Preparing for Jobs that Don't Yet Exist
  • Required Knowledge For the Next Generation  
  • Future Jobs Under the Block Chain, Artificial Intelligence and IoT 
12:45 PM
How to Best Leverage Social Media in Government’s Organizations Beyond "Corporate Communications"
01:30 PM
Lunch and End of Day 2

Tuesday, Apr 23, 2019 - 5th Generation of Smart Government and Smart Cities Digital Self Services

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Customer Happiness Strategies in the Era of Artificial Intelligence, IoT-Internet of Things and Blockchain 
  • Re-Engineering the Customer Happiness Strategies    
  • Raising the Organizational Digital Capabilities to Pursue Innovation
  • Raising the Nations Digital Capabilities to Pursue Innovation
  • Next Generation of Customer Happiness 
  • How to Measure Effectiveness of Customer Happiness 
  • Smart Services Innovation, Quality, Standards
  • Customer Happiness Data and Analytics 
10:00 AM
5th Generation of Smart Government and Smart Cities Digital Self Services
Citizen Approach:
  • The Role of the Authorities in Developing the eCitizens 
  • Total People Involvement (TPI) to Create a Knowledge Based Nation and Economy   
  • Services Mobility, Seamless and Easy to use    
  • Integrating Governments Services Around Citizen  
  • Innovation and Creativity 
  • Customer Happiness Data and Analytics   
Business Approach: 
  • Integrating Government Services Around Business Needs 
  • Services Management Governance and Competitiveness  
  • Secure, Reliable and Relevant 
  • Data and Analytics
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Best Practices : Smart Government and Smart Cities Services
01:30 PM
Lunch and End of Day 3

Wednesday, Apr 24, 2019 - 5th Generation of Smart Technology and Solutions

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
5th Generation of Smart Government and Smart City Technology and Solutions
10:00 AM
5th Generation’s Smart Government and Smart City Cyber Security
  • National Strategic Framework for Cyber Security   
  • Security Challenges and Solutions
  • Organization, City and Country IoT Security Challenges and Solutions  
  • Building the Next Generation of Safe Smart Government and Smart City 
11:00 AM
Coffee Break and Networking
11:30 AM
Smart Government and Smart Cities Existent legacy Systems Integration Challenges 
  • Integrating IoT Technologies in Smart Government and Smart Cities Existent Systems
  • Integrating Blockchain Technologies in Smart Government and Smart Cities Existent Systems
  • Integrating Artificial Intelligence Technologies in Smart Government and Smart Cities Existent Systems
12:30 PM
TBA
01:30 PM
Lunch and End of Day 4

Thursday, Apr 25, 2019 - GCC e-Commerce in the Era of Smart Government and Smart City

08:00 AM
Registration, Breakfast and Leaders Networking
09:00 AM
Global Online Shopping Portals Effect on GCC Retail Industry and National Economy
10:00 AM
TBA
11:00 AM
Coffee Break and Networking
11:30 AM
TBA
12:30 PM
Excellence Awards Keynote: Transforming Provinces’ and Urban Neighborhood  
  • Ministers and Governors Responsibilities    
  • Transforming to Knowledge Based Cities   
  • Empowering Urban Neighborhood Economically and Technologically
  • Public Participation and Empowering the Urban Neighborhood Portals as A Tool for Public Participation 
01:30 PM
Announcing the Winners of the 25th Middle East Smart Government and Smart Cities Excellence Awards
01:45 PM
Photography and Media Meeting
02:00 PM
Lunch, End of Awards Ceremony and the Conference
Event Sponsors
IT Strategic Supporter